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Careers - Vacancies at ADC


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Careers - Vacancies at ADC


Dutch/Belgian Country Manager

Working hours: Mon-Fri, 08:00-16:30 or 08:30-17:00 (includes 1 hour lunch break)

Location: ADC College London, Station House, 11-13 Masons Avenue, Harrow HA3 5AD

Start: ASAP

Job description

ADC College London is looking for a Dutch/Flemish speaker to join our team of international Country Managers. As a Country Manager your tasks a varied. You are in charge of maintaining and developing business in your assigned region, you coordinate education projects we run in cooperation with 25 schools from the Netherlands and Belgium, and you look after more than 200 students per year who are funded by the European Erasmus+ programme to gain work experience in British companies. You also act as central information point for all ADC internal departments and our customers and make sure that everybody receives information on time and in great quality.

Tasks

  • Business Development: Contacting organisations to present ADC's services and grow existing customer base continuously. This involves phone, email and face-to-face conversations.
  • Information management: Collecting information from schools, chasing documents according to deadlines and updating ADC's database. Creating documents as required to support funding applications. Providing extensive information about our programmes over the phone and email. Negotiate contract terms.
  • Student care: Dealing with any programme-related issues that students, group leaders, head masters or other representatives would like to discuss. Helping students and group leaders deal with problems during their stay. Holding induction presentation for new students. Acting as mentor to students during their stay.

Your profile

Personality

  • known to get along well with other people and bring positive energy to work;
  • enjoy working with variety of documentation and handling detailed administration;
  • driven to improve yourself and your work all the time;
  • work well under pressure and according to strict deadlines;
  • enjoy variety in your work and independently learning new things;
  • enjoy autonomy and taking responsibility for your work;
  • like to challenge yourself to do something nobody has done before or make suggestions to change existing processes for the better.

Skills

  • Ability to achieve your goals even when juggling various tasks at the same time;
  • Good attention to detail keeping shared information always accurate;
  • Strong emotional awareness and emotional management skills;
  • Although no specific IT knowledge is required, you need to learn quickly about our internal database system, use emails and have a good working knowledge of Microsoft Office programmes.
  • Ability to positively encourage students, diffuse conflict situations and negotiate under pressure.

Values

We value teamwork, loyalty, hard work and trust. When working for ADC, you are more than a number – when we make decisions we consider and involve our staff. We encourage autonomy, supporting each other, and independent learning and encourage an atmosphere of teamwork and mutual support.

Benefits of the role

Making a difference: You can make a real difference in helping students at the beginning of their career. You will be involved in a wide variety of tasks and as a result you will see the impact of your work when you speak to students, companies and host families.

International environment: You will be part of an international team and the wider ADC College team across Dublin and London. You will meet students from many European countries and have the chance to learn how to successfully deal with a wide range of cultures.

Join a growing business: You will be part of a small but growing team. With the support of your colleagues based both in Dublin and London, you will have the chance to be part of a successful new company and get the opportunity to be involved in a wide range of work and training.

Autonomy: As we are a small company, you are involved and included in the development and improvement of the business in a way that is unique to environments with flat hierarchies and close cooperation. You act as a representative of ADC and have matching responsibilities and decision-making power.

Travel

No travel outside the UK required although possible.

Training

You will receive training on all aspects of the job and your colleagues will be available to help you with growing into your role. 


Student Services Officer

Reporting to: Operations Manager & Work Placement Manager

Start: September 2018

Working hours: Monday – Friday, 09:00-17:30 + occasional weekend work for Sunday arrivals.

Languages: Knowledge of European languages is desirable but not a requirement.

Location: ADC College London, Station House, 11-13 Masons Avenue, Harrow HA3 5AD

About ADC College

ADC College is a private language school and professional development company based in Dublin and London. We organise student accommodation, work experience placements, airport transfers, public transport, and language lessons for groups of European students. Our students come from countries as varied as Germany, Norway, Poland and the Czech Republic and over the past year, 2120 students have taken part in our UK or Ireland programmes.

The role

We are looking for a new member of staff to join our in-house operations team. As Student Services Officer, you will be responsible for organising work placements for EU students, find host family accommodation for them and administer information and documentation relating to our programmes with the help of our database system. You will communicate with internal and external stakeholders by phone, email and face-to-face ensuring that we provide good quality services and maintain good relationships with host families and placement companies. You will join a team of 5 experienced colleagues and have shared responsibilities between the accommodation and work placement departments.

Tasks

Administration: Coordinating bookings, allocating students to placements, checking student requirements match host family and work placement needs, ensuring host family and work placement documentation and quality insurance is up to date, organising airport transfers and public transport, ensuring we meet standards of external accreditation bodies, keeping information stored in our database updated, greeting students at ADC on arrival day, providing information and support relating to student services to other departments as required.

Business development: Expanding our network of companies and host families, improving internal processes, pushing adherence to quality standards in the interest of students.

Student care: Acting as mentor to students during their stay, listening to and acting on their concerns as appropriate, taking part in emergency line rota shared by all officers.

Your Profile

Personality

  • Known to get along well with other people and bring positive energy to work;
  • Driven to improve yourself and your work all the time;
  • Working well under pressure and according to strict deadlines;
  • Enjoy variety in your work and independently learning new things;
  • Enjoy autonomy and taking responsibility for your work;
  • Like to challenge yourself to do something nobody has done before or make suggestions to change existing processes for the better;
  • Enjoy attention to detail and accuracy of administration and documentation.

Skills

  • Ability to achieve your goals even when juggling various tasks at the same time;
  • Good attention to detail keeping our database always accurate;
  • Strong emotional awareness and emotional management skills;
  • Although no specific IT knowledge is required, you need to learn quickly about our internal database system, use emails and have a good working knowledge of Microsoft Office programmes.
  • Ability to positively encourage students, diffuse conflict situations and negotiate under pressure.

Values

We value teamwork, loyalty, hard work and trust. We encourage autonomy, supporting each other, and independent learning and promote an atmosphere of teamwork and mutual support.

Benefits of the Role

Making a difference: You can make a real difference in helping students at the beginning of their career. You will be involved in a wide variety of tasks and as a result you will see the impact of your work when you speak to students, companies and host families.

International environment: You will be part of an international team and the wider ADC College team across Dublin and London. You will meet students from many European countries and have the chance to learn how to successfully deal with a wide range of cultures.

Join a growing business: With the support of your colleagues based both in Dublin and London, you will have the chance to be part of a successful company and get the opportunity to be involved in a wide range of work and training


Director of Studies

Reporting to: Managing Director

Working hours: Mon-Fri, 08:30-17:00

Location: ADC College London, Station House, 11-13 Masons Avenue, Harrow HA3 5AD

Start: ASAP

Role

As Director of Studies you will ensure the smooth running of ADC’s EFL and teacher training courses. As we are a small team, you will oversee all aspects of our academic programmes, from managing external teachers and developing course materials to course administration and quality/feedback management. This role is ideal for entrepreneurial individuals interested in academic and business management, making an impact on ADC’s academic direction and high-quality teaching in line with British Council standards.

Responsibilities

  • EFL courses: Business English to students aged 17-25. Teaching is shared between Director of Studies and external teachers;
  • Train the trainer: Teacher training courses for EU teaching professionals aged 30-60. Teaching is done by Director of Studies;
  • Overall course administration and co-ordination. Dealing with admin matters relating to the academic department such as room bookings, teaching licences, communications with academic bodies like the British Council, English UK etc. and anything else as required;
  • Quality management and adherence to British Council standards;
  • Development of existing course materials and creation of new material as required;
  • Recruitment and coordination of external English teachers; and
  • Advice and support to other departments and senior management team as required.

Required qualifications

  • Qualified to TEFLQ level (i.e. Cambridge DELTA or Trinity DipTesol); and
  • Educated to degree level.

Other skills and experience

  • Excellent spoken and written English
  • Previous experience with teaching business English and teacher training courses
  • Good knowledge of CLIL methodology

Professional development

ADC encourages all members of staff to continuously develop themselves. ADC runs regular performance reviews, observations and encourages you to attend internal and external training opportunities.


 
 
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Careers - Contact us


Careers - Contact us


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Dublin

ADC College Dublin
12 Camden Row
Dublin 8
Ireland

 

London

ADC College London
Station House
11-13 Masons Avenue
Harrow HA3 5AD
United Kingdom